Communicating Strategy: The Book, Blog, Techniques, to engage your staff

Strategy Communication

Do you have employees, or people in your business

Whilst researching my next book, I was discussing with a Chief Executive how he communicated the culture his organisation. He explained that they published the revenue, margin and profit from every deal on the wall.  Everyone knew what the overheads were so that they knew how many deals covered their expenses for the month.   [...]

Mis-use of Mehrabian statistics

Do not mis-represent the Mehrabian statistics on non-verbal communication I would be very surprised if some presenter has not trotted out Mehrabian’s statistics about not verbal communication is only 7% of the communication. 99 times out of a 100, when I hear this, the person talking is using the research out of context and mis-representing [...]

When communicating strategy, sometimes you just have to be yourselk

If you are not a natural presenter, just be yourself…Recently I was working in an insurance company and one of the top directors was an Actuary. I don’t know if you know many actuary jokes, but most centre on them not being great communicators. Typically, “How do you tell an extrovert actuary? He is looking [...]