Communicating Strategy: The Book, Blog, Techniques, to engage your staff

Strategy Communication

Admirable honesty from a Politician

It is refreshing to hear frankness and honesty from a politician.  So I was amused to read this on the FT.com website about the  budgetary message once delivered by Enver Hoxha, the late dictator of Albania, who told his people: “Next year will be worse than this year. It will not, however, be as bad as [...]

Clarity of communication: Fukushima nuclear reactor as an example.

Watching the developments after the terrible earthquake and tsunami in Japan, I have been frustrated by the reporting of the problems at the nuclear reactor plant at Fukushima. The thing that frustrated me the most was the loose language used in describing the reactors and their various problems.   Let me highlight two examples. 1) There [...]

Leaking news or keeping it under wraps

As it it budget day in the UK, (The day the Chancellor announces changes to various tax rates)  we have been inundated with speculation about what will be in the Chancellor’s budget.   All prior to the announcement. Now it is a tradition that the contents of the Chancellor’s red box (briefcase) remains sealed and [...]

Admitting to mistakes and taking responsibility

Listen out for how people explain problems and faliures. Do they say: “It was the weather. We had a wet summer and numbers were down” “There were roadworks outside the shop for 6 weeks and that discouraged people from visiting” “The economic crisis caused us to lose turnover and therefore profitability” Or do they say: [...]