Performance leadership and management
It is a cliché that “People do not like change”. It is also wrong. It is not that people do not like change, they do. What they dislike is change where they have no control over their destiny or influence over the direction. The problems of measure mania and tyranny of targets come as much [...]
Communicating tough decisions
Communicating Tough decisionsPhil Jones, Author of Communicating Strategy, published by Gower As Directors and Managers, you sometimes have to make a tough decision: to make people redundant, close down plants, move services off shore, move manufacturing facilities or shed unprofitable customers. Of course, you will need to plan these changes carefully. You will need to [...]
Communicating redundancy and bad news
Directors and managers, sometimes have to tell people, what is for them, bad news. At times you will have to make tough decisions: to make people redundant, close down plants, move services off shore, move manufacturing facilities and shed unprofitable customers. Of course, you will need to plan these changes carefully. You will need to [...]
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